Returns & Refunds Policy

We want you to be 1000% happy with your purchase! If you aren’t for any reason, we will gladly accept your exchange or return request within five (5) working days of when you received your order.

Returned items must be unworn, unused, unwashed and undamaged products purchased directly from emmesphere.

The return shipping cost for change of mind shall be at the expense of the buyer. Proof of purchase is required.

For defective, damaged or incorrect items, please notify us within five (5) working days of receiving delivery in order to receive a refund or exchange. Only if you received the incorrect item or the item is defective or damaged, will emmesphere cover the cost of return shipping.

Please email contact@emmesphere.com.au within five (5) working days for all exchange or refund requests.

Return shipping is in Sydney metropolitan area in New South Wales, Australia. Specific address will be supplied at the time of arranging the returning of items.